Future Recruitment Ltd

Account Manager - Direct Mail

3 days left

Location
Greater Manchester
Salary
Up to £25K + Pension
Posted
26 Jun 2017
Closes
26 Jul 2017
Ref
DM980
Contact
Clare Devlin
Hours
Full Time
Contract Type
Permanent


Up to £25K + Pension + Life Cover + Child Care Vouchers

25 Days Holiday + 8 Bank Holidays

Our client is a successful print and direct mail company, they have extensive in-house kit and an enviable client list. They are currently looking for an Account Manager to work from one of their client sites in Manchester.

Responsibilities:
  • Ensuring customer satisfaction is achieved throughout.
  • Managing client communications in most effective manner.
  • Ensuring jobs are processed and managed in line with company procedures and meeting client's requirements.
  • Ensuring all jobs are managed within the agreed timescales, commercials and escalate failures internally.
  • Develops relationships with the allocated clients.
  • Daily order processing of clients requirements and job tracking.
  • Engages with the appropriate Managers to communicate requirements and escalate potential failures.
  • Maintains strong relationships with client, internal managers and staff.
  • Understands client's needs and any contractual agreements.
  • Understands the full service proposition and is able to articulate it to the client.
  • Recognises the opportunity to increase revenue or maximise profit.
  • Schedule work flow to client's expectations.
  • Provide a high level of customer service.
  • Maintain accurate information from clients and continually up the database.
  • Build strong and long relationships with clients to increase repeat business.
  • Promote the company to the best of your ability.


Job Reference: DM980

Apply for Account Manager - Direct Mail

Already uploaded your CV? Sign in to apply instantly

Apply

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

All questions are required

Do you have the right to work in the UK?



By applying for a job listed on PrintWeek Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.