Print Estimator / Account Manager

Worthing, West Sussex
Competitive salary
19 Jun 2017
19 Jul 2017
Full Time
Contract Type

The Company:

L&S Printing started up in 1981 and since then we have been busy producing the highest quality print products for leading brands, financial institutions and the creative industries. We are a new breed of printing company offering a full service, end to end solution from creative to production, build and installation. Our extensive plant list gives us the capability to produce most print requirements in-house all under one roof.  Our obsession with service and the quality of our work has led to continuous investment in staff, equipment and technologies.  Built on a reputation for hitting the tightest deadlines, we pride ourselves on delivering products on brand, on time, every time.

The role involves liaising with all of our internal departments, plus communicating with our existing as well as new clients; good communication skills and attention to detail is paramount.  The bulk of the role is computer and telephone based with a high percentage of your day following print jobs through the factory based process.  You will need good team-working skills and a confident approach to meeting tight deadlines. 

Skills required:

  • The role encompasses aspects of account management and processing orders
  • Passionate about results and performance
  • High-level attention to detail and ability to work efficiently under pressure
  • Flexible attitude; willingness to work with the team to get the job completed.
  • Work with minimum supervision and be able to use initiative.
  • Confident making decisions and liaising with other print departments
  • Ideally with experience of scheduling print jobs through production
  • Deal directly and respond promptly to customer enquiries and handling and resolving customer complaints
  • Provide pricing and delivery information, set up new customer accounts and organise workflow to meet customer timeframes
  • Manage and direct requests and unresolved issues to the designated resource
  • Keep records of and follow up customer interactions and transactions and actions taken

Personal attributes must include:

  • Previous print estimating experience is essential
  • Previous experience of account management
  • Attention to detail and a confident decision maker
  • Ability to remain calm when under pressure
  • Meticulous and focused
  • Team player
  • Strong IT ability with experience of Tharsterns or similar MIS packages
  • Work with minimum supervision and be able to use initiative.

In return, you’ll work for a company with the following benefit package:

  • 26 days annual leave plus bank holidays
  • Workplace pension
  • Comprehensive sickness scheme with permanent medical insurance
  • Private health care
  • Access to financial advisor

Hours: 8 hours per day Monday to Friday
Salary: Competitive Salary