Future Recruitment Ltd

Account Director - POS / Large Format

Location
Kent
Salary
£Negotiable + Company Car
Posted
10 Jul 2017
Closes
09 Aug 2017
Ref
SC2466
Contact
Catherine Buckley
Hours
Full Time
Contract Type
Permanent


£Negotiable + Company Car / Car Allowance + Package TBD

Our client is a leading supplier within the POS and large format digital industry, they offer excellent service standards and product quality from design through to production working with some of the world's most prestigious brands.

They are currently looking for an office-based Account Director to join their expanding team.

Responsibilities:
  • Managing a number of accounts with varying spends from £50K - £1Million
  • Develop and build all client relationships and deliver client growth strategies, through team management and inter-departmental collaboration
  • Ensure that any contractual performance targets and measures are met
  • Ensure that all client relationships perform to expected commercial targets
  • To continue to drive and manage sales and gross margin growth with all clients across all the company's services
  • Actively use commercial awareness to drive value growth
  • Fully understand what each client values and ensure to deliver an outstanding level of service that matches that requirement specifically
  • Develop strong professional and personal relationships with each client, based on regular face-to-face interaction and back up communication on the telephone primarily and email
  • Liaise with internal departments
  • Through the management of any direct reports, ensure that all key project documentation is obtained, shared, and communicated seamlessly to the relevant internal and external parties in good order and in a timely manner in order to facilitate the smooth execution of any project
  • Conduct regular account reviews with all clients at the appropriate level
  • Proactively liaise with each client on a regular basis to obtain opportunities to drive sales
  • Proactively follow up all successfully orders for feedback and to measure client satisfaction
  • Maintain a record of commercial deals with each client and ensure that all quotations and proposals are in-line with historic trends and client acceptance
  • Issue internal briefs to Studio or Production for any assembly instructions or specific labelling instructions that are required
  • Liaise with Production to obtain print ready proof and with the client to gain approval of proofs in good time for production
  • Prepare for all weekly, ad-hoc and bi-annual reviews and appraisals


Requirements:
  • Good understanding of Microsoft Office - Word, Excel, Adobe and PowerPoint
  • Sales or project management experience is essential
  • Good communication skills and the ability to work in a team is essential
  • Excellent attention to detail and ability to work to deadlines is essential