Account Manager

Location
Derbyshire
Salary
Up to £30k dependent on experience
Posted
19 Sep 2017
Closes
19 Oct 2017
Ref
AG2055
Hours
Full Time
Contract Type
Permanent

Position: Account Manager

Location: Derbyshire

Salary:  Up to £30k dependent on experience

The Company:

My client is an independently owned, design focused, forward thinking, creative print house. They specialise in Innovative Print, Die Cutting and Finishing to produce products for several markets, including Packaging, POS and Display, Stationery, Publishing and Direct Marketing.

The Role:

  • To provide a high level of customer service that will maintain and grow customer relationships
  • Fully responsible for account management of customer accounts
  • Develop sales opportunities with existing customers, and support development of new business; hold responsibility of development objectives (pricing, trials, etc)
  • Provide first point of contact for customers
  • Take ownership of customer issues and follow problems through to resolution
  • Manage production jobs through the business
  • Co-ordinate with internal departments to ensure client SLA are met.

Requirements:

  • Thrive in customer service, with high attention to detail, and customer centric approach to managing accounts
  • Experience & understand of print production processes
  • Ability to learn quickly and ask the right questions
  • Able to multitask and manage multiple jobs
  • Estimating experience (advantage)
  • Tharsten experience (advantage)

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