Packaging Account Manager - West Midlands - Excellent salary +bens package

Recruiter
Location
West Midlands
Salary
Excellent salary +bens package
Posted
04 Oct 2017
Closes
16 Oct 2017
Ref
PM11366
Hours
Full Time
Contract Type
Permanent

We have a superb chance to join this market leading company at their very high tech offices in the West Midlands area, if you are seeking a positive career move and would like the opportunity to join the team as Packaging Account Manager 

So what do they require, 

  • 4 years proven client services experience in the packaging graphics industry.
  • Good general managerial skills, including interpersonal and client service skills, administrative and financial efficiency, effective prioritisation of projects and ability to cope under pressure.
  • Broad technical knowledge of various printing processes, including Flexographic Gravure, Litho.

What will your responsibilities be

  • Responsible for the overseeing of customer service activities relating to the supply of services to blue chip client.  
  • You will have one main goal to focus on, the delivery of customer service based on measurable key performance indicators and quality control.
  • You should have a good understanding of reprographics, print and knowledge of the FMCG customer service industry.

Key Responsibilities

  • To liaise with the client on existing, and forthcoming projects, including the planning and development of plans to complete those projects within the client time scales and to the quality levels expected.
  • To oversee and input client briefs accurately to optimise production.
  • To liaise between the client and the production team leader to ensure all information is correctly interpreted both creative and timings.
  • To uphold and represent the company on a daily basis, developing relationships with all relevant departments.

Skills

  • Demonstrate an understanding of the client and work that the client produces
  • Show strong organisational skill with all aspect of their team including Holiday cover
  • Deal with client escalation issues
  • Demonstrate an understanding of the client and work that the client produces
  • Demonstrate influencing skills and an ability to lead the client’s decision making

Commercial and Strategic

  • Make proposals and presentations that build customer relationship and then exceed client expectation.
  • Support the financial process, ensuring that jobs are closed down immediately on completion so that invoices are timely and accurate.

Quality Control

  • To oversee the costing information is correct and carried out immediately on completion of a job so that invoices are timely and accurate for your team
  • To oversee that all jobs are proofed and signed off through relevant departments within the client.
  • To communicate priorities to all relevant parties to ensure timelines are respected.
  • Responsible for the overseeing of customer service activities 

This is a fantastic opportunity to join a quality focused market-leader within packaging repro.

Maybe you're an account manager looking to step up or maybe you are just looking for your next exciting challenge, if so then send through your CV