Technical Services Director - POS
Technical Services Director | Retail POS (Point of Sale) | Central London | £fantastic package
Our client is passionate about the work they produce, their customers and their team. Hard work is well rewarded at this company and there is a big commitment to personal development, reflected in a long serving and committed team with an excellent management structure.
As the Technical Services Director you will be operationally accountable for the Category Signage and Point of Sale (POS) service lines, focused on putting the customer first and delivering against agreed SLA’s and KPI’s at all times.
You will demonstrate clear technical expertise, innovation and industry best practice to deliver optimal ongoing performance, guiding and supporting the wider team to ensure projects are flawlessly executed to client expectations.
About the role:
- Provide Category Signage and Retail POS solutions that meet client expectations.
- Ability and confidence to engage with senior client stakeholders, advising them of technical solution and manage queries.
- Write and present technical specifications for Category Signage and Retail POS items.
- Attend client briefings and store walks with senior client stakeholders, taking a leading role in offering solutions, advice and support.
- Lead client meetings and presentations.
- Work cross functionally with Category Signage and Retail teams, planning and overseeing all work and projects that flow through.
Knowledge, Skills and Experience
- Extensive print production, materials and finishing knowledge
- Experienced in managing Category Signage POS in a retail environment
- Ability to provide instant POS solutions and recommendations
- Excellent interpersonal skills, able to develop positive relationships and present solutions with confidence
- Confident approach with client and team
- Strong commercial acumen
- A real self-starter
This really is a fantastic opportunity, so if you have the right experience and you are looking to join and rapidly growing business, please send over your details ASAP!