Mercury Search and Selection

Technical Support Engineer | Flexo & Digital Print Machinery | North West

Location
North West
Salary
Excellent salary & benefits package
Posted
22 Mar 2018
Closes
22 Apr 2018
Ref
JPHA15142
Discipline
Packaging, Printing
Hours
Full Time
Contract Type
Permanent

Enjoying an unmatched product set and an exceptional reputation on a global scale, this is an exclusive opportunity to join a market leading supplier of flexographic and digital printing presses.  A role for a Technical Support Engineer specialising in remote support to join a company offering world class training and excellent development initiatives.


Technical Support Engineer | Flexo & Digital Print Machinery | North West | Excellent Salary & Benefits Package


With a rock-solid foundation of award-winning technologies, support and superior aftercare and training, as the premium brand within their market this company leads the field in flexographic and digital printing presses. Well-invested and rapidly growing, they have a substantial portfolio of successful business relationships with some of the world’s leading organisations in this sector.


As a Technical Support Engineer you will be office based responsible for:

  • Supporting the service desk, service engineers and customers
  • Providing telephone and remote access support to key clients
  • Providing electrical and mechanical support to engineers
  • Providing assistance over the phone and via email
  • Reading technical drawings
  • Problem solving
  • Offering fault finding and repair solutions


Key attributes required:

  • Electrical/mechanical engineer background
  • Knowledge of both remote access and printing machines
  • Knowledge of PLC motion servo monitor controls software and remote diagnostics
  • Software knowledge and ability to read technical drawings
  • Fully computer literate


A fast-growing industry leader which places a lot of value on employees, you will be joining a company that has a notoriously low staff turnover and that prides themselves on their long term career prospects.

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