Account Director

DS Smith
ME20 7NA, Aylesford
Competitive Salary with Car and Bonus
10 Apr 2018
07 May 2018
Full Time
Contract Type

Creo, now part of the DS Smith Group are looking for an Account Director who will be responsible for delivering client growth strategies, through team and inter-departmental collaboration. Principally, you will drive, manage and measure a key retailer account, ensuring that any contractual performance targets and measures are met. Additionally there are further opportunities to develop accounts. Working within a shared sales region, the post holder will need to ensure that all client relationships perform to expected commercial targets - continuing to drive and manage sales & gross margin growth across all Creo services.

The key responsibilities associated with the role will include the following;

• Conduct regular account reviews with all clients at the appropriate level
• Monitor performance against all contractual performance targets and, where appropriate, design and initiate any process, or systems improvements to ensure targets are continually met
• Proactively liaise with each client on a regular basis to obtain opportunities to drive sales
• Proactively follow up all successful orders for feedback and measure client satisfaction
• Remain in regular contact with each client to ensure the production of accurate forecasts on a weekly or monthly basis 
• Maintain a record of commercial deals with each client and ensure that all quotations and proposals are in-line with historic trends and client acceptance

What we would like our candidate to have…

• Experience of Retail POS
• 2D flat sheet experience is essential with 3D POS experience preferred
• Experience of maintaining and growing accounts in the retail sector
• Good understanding of Microsoft Office – Word, Excel, Adobe and Power Point
• Sales or project management experience
• Good communication skills and the ability to work in a team
• Excellent attention to detail and ability to work to deadlines
• Experience of working within established processes/challenging or improving ways of working

Location: Aylesford  

About Creo: The partner of choice for POS display. We’re passionate about understanding our clients’ customer environments & shopper behaviours. We build true partnerships and deliver exceptional point of sale campaigns. We achieve this through delivering outstanding service and quality, driving innovation and best practice, deploying the latest technology and applying data intelligence.

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