Account Manager

Liverpool, Merseyside
£26-32K plus benefits
10 May 2018
10 Jun 2018
Print Management
Full Time
Contract Type

Please see below a complete job specification supplied for the role;

    This will be a client facing role and you will ensure excellent customer service is maintained.
    Using your experience of Direct Mail and Print you will manage all the client’s requirements.
    You will liaise with the client to outline and create briefs and specifications for all aspects of the project including print, laser and postal requirement.
    These specifications will enable you to create your own estimate using agreed matrices.
    You will request client approval of quotes, be able to generate purchase orders and confirm with suppliers all project details.
    You will create project schedules and ensure their delivery.
    Collate all final project information including postal information to enable accurate final invoicing and client reporting.
    Communicate at all levels with external suppliers internally and client stakeholders. 
    You will support the client in fully meeting its contractual and service SLA’s with the support of the on-site procurement team.
    You will work with suppliers to bring innovation and added value to the Direct Mail/Print process. 

    Detail planning and scheduling for Direct Mail/Print 
    Support with E Delivery opportunities and projects
    Taking a client brief from concept to final delivery
    Create, maintain and deliver all project schedules to agreed SLA
    Use client systems to create specifications and obtain estimates from suppliers
    Liaise with Account Director to explore innovation and opportunities
    Develop and maintain client relationships.
    To ensure that the clients contractual and service requirements are met
    To ensure 100% accuracy in the invoicing process
    Co-ordinate suppliers and client stakeholders to ensure project delivery
    Deliver accurate project reporting for the client
    Stock management control via internal systems
    Support with Agenda, Actions and planning of client meetings and report creation

 Excellent technical knowledge of Direct Mail/Print 
    Any experience of managing multi channel communication campaigns would be an advantage
    Experience of dealing with suppliers
    Effective time management skills
    High level of customer care
    Excellent organisation skills, as role involves a high level of administration
    Must be able to work under own initiative as well as part of a team
    Proactive approach to problem solving and trouble shooting
    Excellent knowledge of Word, Excel and PowerPoint
    Excellent attention to detail

Apply for Account Manager

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from PrintWeek Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on PrintWeek Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs