Future Recruitment Ltd

Account Manager - Large & Small Format Digital Print

Location
London
Salary
Up to £35K (Depending on Experience)
Posted
04 Jun 2018
Closes
04 Jul 2018
Ref
SC2596
Contact
Catherine Buckley
Hours
Full Time
Contract Type
Permanent


Up to £35K (Depending on Experience)
Hours: 9am - 6:00pm Monday to Friday

Our client are a large and small format digital print company based in the South East. They are currently looking to recruit an Account Manager to join their expanding team.

Responsibilities:
  • Taking briefs, booking in jobs and delivering ideas
  • Generating quotations using Tharstern (Experience of this MIS system would be an advantage)
  • Take ownership of projects and clients and liaise between clients, pre-press, production, & dispatch
  • Answering calls, liaising directly with clients and dealing with their requirements
  • Processing orders and artwork for clients
  • Creating opportunities to generate new business where possible
  • Generating and maintaining excellent relationships with clients
  • Chasing artwork and liaising with studio and clients with regards to artwork issues
  • Track and ensure all jobs are delivered on time & correct
  • Identifying clients who's turnover has dropped off and aim to increase
  • Promoting new products and services and increase spend of existing clients
  • Keep production in the loop with up-coming work
  • Putting new leads onto MIS and follow up
  • Utilising MIS to create meaningful reports


Requirements:
  • Ability to work to strict deadlines and manage time effectively
  • Ensure effective time management and territory planning
  • Adherence to all company policies and procedures
  • Experience in a customer service role
  • An eye for design and ability to interpret client briefs and translate to studio
  • Articulate with good verbal & written communication and customer service skills
  • Self-motivated, proactive, positive and professional at all times
  • Keen to take ownership of projects
  • Calm under pressure
  • Problem solver with good organisational skills and attention to detail
  • Confident and able to win the respect of others


Job Reference: SC2596

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