Mercury Search and Selection

Head of Service Delivery | Transactional | South West

Location
South West
Salary
£50k-£60k basic + annual bonus, car allowance, pension & healthcare
Posted
21 Jun 2018
Closes
21 Jul 2018
Ref
MSJ15245
Hours
Full Time
Contract Type
Permanent

Newly created role within an innovative and cutting edge global group based onsite at their UK HQ. Market leaders in state of the art solutions for transactional and data-led communications, this is an unmissable opportunity to join the UK division at senior level.


Head of Service Delivery | Transactional | South West | £50k-£60k Basic + Annual Bonus


As a leading global group with a strong footprint in the financial, insurance, utilities and telecoms sectors, this is a business with extensive onsite facilities for the provision of corporate communications including transactional print, cross media, software and data-led solutions. A growing organisation with interesting plans for growth over 2018/2019.


As Head of Service Delivery, you will be responsible for:

  • Creating service delivery solutions
  • Overseeing a team of Account Directors and Account Managers to manage client SLAs, project control and governance
  • Supporting new business acquisition and account growth
  • Overall responsibility for ensuring the provision of resources and processes
  • Exceeding financial and quality standards set out


Key attributes required:

  • Current experience operating within the transactional/print management sector
  • Experience of running multiple key contracts through on and offsite teams
  • Accustomed to operating at senior level with clients
  • Sharp commercial and financial acumen
  • Understanding of customer requirements in the financial services, utilities and/or telecoms sectors


For an unrivalled opportunity to join a thriving business with great future plans, apply today.