Mercury Search and Selection

Technical Support Engineer | Flexo & Digital Print Machinery | North West

North West
Excellent salary & benefits package
07 Aug 2018
07 Sep 2018
Packaging, Printing
Full Time
Contract Type

Enjoying an unmatched product set and an exceptional reputation on a global scale, this is an exclusive opportunity to join a market leading supplier of flexographic and digital printing presses.  A role for a Technical Support Engineer specialising in remote support to join a company offering world class training and excellent development initiatives.

Technical Support Engineer | Flexo & Digital Print Machinery | North West | Excellent Salary & Benefits Package

With a rock-solid foundation of award-winning technologies, support and superior aftercare and training, as the premium brand within their market this company leads the field in flexographic and digital printing presses. Well-invested and rapidly growing, they have a substantial portfolio of successful business relationships with some of the world’s leading organisations in this sector. 

As a Technical Support Engineer you will be office based responsible for:

  • Supporting the service desk, service engineers and customers 
  • Providing telephone and remote access support to key clients
  • Providing electrical and mechanical support to engineers
  • Providing assistance over the phone and via email
  • Reading technical drawings
  • Problem solving
  • Offering fault finding and repair solutions 

Key attributes required:

  • Electrical/mechanical engineer background 
  • Knowledge of both remote access and printing machines
  • Knowledge of PLC motion servo monitor controls software and remote diagnostics
  • Software knowledge and ability to read technical drawings
  • Fully computer literate 

A fast-growing industry leader which places a lot of value on employees, you will be joining a company that has a notoriously low staff turnover and that prides themselves on their long term career prospects.

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