Future Recruitment Ltd

Account / Project Coordinator or Manager - Large Format & Sign

07 Aug 2018
06 Sep 2018
Catherine Buckley
Full Time
Contract Type

Salary: £Negotiable

Hours: 8am - 5pm / Monday to Friday

Our client is a dynamic, design-led manufacturer in the large format, sign & graphics industry. They take pride in their team and have a hands on approach in the production of their work. This is an opportunity to become a key member of their London office.

  • Responsibility for dealing with initial sales enquiries, and recording all data
  • First line vetting and pre-qualification of enquiries
  • Enquiry handover to consultant
  • Logging new client account data onto company CRM system
  • Develop and issue timely and accurate quotations by reading and interpreting customer specifications and requirements, understanding the clients' budget, mark-ups, drawings, location and quantities
  • Ensure gross margin is maintained
  • Follow up quotations and sign off with clients
  • Keep clients informed of the progress of the project and agree suitable action plan when installation is delayed.
  • Escalate to the Project Manager where necessary.
  • Engage with clients/potential customers whenever required, including the promotion of the business at shows & marketing events e.g. knowledge of the company, the products & values
  • Sourcing new materials and processes
  • Maintain a high level of administrative work including updates to scheduling, google calendar, google sheets for management structure and project costs
  • Participation in company's social media strategy: regular content to be produced (and, where relevant, commissioned and edited) for company's Instagram profile, Facebook page, Twitter account and Linkedin profile

Team / Project Management:
  • Proactively engage with team and project management, collaborating with internal and external stakeholders
  • Lead your projects from start to finish whilst building a positive, long-term relationship with the client
  • Report regularly to the Project Manager about the projects you are leading, raising any issues with scheduling, costs, design issues etc.
  • Manage your time and the time of others to ensure that all projects and their tasks are effectively delegated and delivered on schedule and within budgeted time constraints
  • Setup and define the job staging/tasks, estimate time budgets and purchase budgets
  • Confirm all agreements with the relevant stakeholders in writing via email or letter immediately following client and supplier meetings / calls
  • Organising internal project team meetings, taking meeting notes, logging tasks and details on to master project spreadsheet

  • Issue invoices internally in line with any billing schedule
  • Set up and manage diaries
  • Inbox management - review of inboxes, responding when necessary to emails on behalf of Director and Project Manager
  • Supporting the projects leaders with team resourcing by managing holiday / absence spreadsheet for the London office
  • Raise PO requisition and Issue to the Procurement department

  • Strong communication skills with the capability to communicate in a confident and professional manner to build good working relationships both internally & externally.
  • Good organisational abilities including the ability to prioritise workload
  • Positive and calm attitude
  • Excellent attention to detail and high level of accuracy
  • Good computer skills with a good knowledge of Microsoft Office packages particularly Excel
  • Knowledge of Adobe Illustrator advantageous
  • Ability to work accurately at speed and under pressure
  • Proven track record of working autonomously and as part of a team (critical)
  • Ability to work on your own initiative
  • Experience of successfully managing tasks/projects to completion

Ref: SC2612

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