Mercury Search and Selection

Account Manager | Transactional & Small Format Digital Print | Buckinghamshire

Excellent Salary, Pension, death in service & 21 days holiday + stats rising to 23
09 Apr 2019
09 May 2019
Full Time
Contract Type

An exclusive opportunity to join an incredibly dynamic global print and communications company creating innovative digital print solutions. Due to a successful 2018 they are looking for an additional Account Manager to assist with demand.

Account Manager | Transactional Mail & Small Format Digital Print | Buckinghamshire | Excellent Salary & Benefits Package

Producers of data driven documents such as transactional mail through to complex training materials and a full range of small format print. Using the most modern production practices and equipment on the market the company are leaders in delivering a complete end to end service backed by high profile design and global mailing/logistics teams.

Working in a highly supportive Account Management team, you will act as a product expert and relationship-builder, guiding and advising customers towards the most relevant solution.

Day-to-day responsibilities will include:

  • Providing an internal support service for the sales team encompassing all aspects of sales, client relationship management, project management and production control
  • Working closely with the Business Development Managers and administering all post sales activities
  • Processing new jobs/projects through from estimate stage, proofing cycle and through to production
  • Dealing with all sales and production queries to ensure all expectations and timelines are met
  • Project management of key accounts ensuring all SLAs are achieved
  • Managing the Management Information System (MIS) to ensure all data is accurate and all jobs are processed in accordance with instructions
  • Management of marketing activities and campaigns for clients
  • Cross selling and up selling new and additional services to clients and prospects

Key attributes required:

  • Excellent customer relationship management skills
  • Self motivated and able to demonstrate high level team skills
  • Detail orientated 
  • The ability to work in a pressurised and time bound environment 
  • Technically competent 
  • Experience of working within a creative and/or marketing environment
  • Strong project management skills 

This is a great opportunity to accelerate your career in a company with fantastic growth plans over the next 3 years. The company will provide extensive training to continually develop you to be the best you can be.

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