Customer Service Administrator - 9 Month FFTC

DS Smith
08 May 2019
05 Jun 2019
Full Time
Contract Type

DS Smith is seeking a new Customer Service Administrator to join us on a 9 months basis for a maternity cover within our thriving Lockerbie site. 
The role will include a broad range of responsibilities so we are looking for a dynamic and flexible individual who is able to provide support to all areas of the team. 

You will be communicating within a busy team of Customer Service Coordinator’s and with the wider team if necessary, the role holder will be required to build strong relationships with a wide variety of people, with the aim of delivering consistent high standards and attention to detail across a wide variety of tasks and services.
This role will suit somebody who is a strong organiser, enjoys a fast paced and dynamic environment, and is keen to develop their skills further.

What aspects are involved in this role?
•    Customer Service support 
•    Order Processing and enquiries
•    Support customer queries when necessary
•    Day to Day administration

What we would like our candidate to have…
•    Excellent organisation skills
•    Strong communicative abilities; both written and oral
•    Ability to prioritise & manage own workload
•    Excellent attention to detail
•    Previous experience of working within a fast-paced environment
•    Computer literate, with a good understanding of Microsoft Office software 

About DS Smith:
DS Smith is a leading supplier of recycled packaging, both within the UK market and throughout Europe. A FTSE 100 listed business with a turnover in excess of £5.7 billion, the organisation employs over 32,000 people worldwide & is continuing to grow both organically & through acquisition. 

Location: Lockerbie

Salary: Competitive

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