Receptionist / Administrator

DS Smith
Livingston, West Lothian
£20,000 - £23,000
06 Jun 2019
04 Jul 2019
Full Time
Contract Type

A new opportunity has arisen at the DS Smith Packaging site in Livingston for a Full Time Receptionist/Administrator. The successful candidate will to provide a comprehensive front of house receptionist service, offering a warm and professional welcome to both external and internal visitors to sites, and answering the telephone in a professional and efficient manner. As well as this, you will also carry out general administration for the teams based on site.  

As first point of contact you will act as an ambassador for the company providing a first-class customer service to our customers.

Key Accountabilities:
•    To welcome all visitors and ensuring their presence on-site is recorded accurately, in line with health and safety requirements, and that they are given appropriate attention and assistance.
•    Managing switchboard and fielding high volumes of internal calls.
•    Co-ordinating the booking of the on-site meeting rooms, finding solutions at times of high demand, assisting with the setting up and clearing of rooms when time allows. Ensuring any catering requests are ordered and provisions/refreshments are available for our guests.
•    To ensure the Reception area is kept clean and tidy at all times.
•    Sorting incoming mail and franking outgoing mail, ensuring that the franking machine is maintained, dealing with deliveries and ordering couriers when required.
•    Administrative support for a range of departments.  A high degree of flexibility and willingness will be required in order to assist the business requirements.

Person Specification:
•    A strong administrative background working in a busy reception/office environment.
•    Must be self-motivated, able to work unsupervised and to manage own workloads and responsibilities at times.
•    Good knowledge of Microsoft Office.  
•    Flexible and willing to undertake a variety of tasks.
•    Good communication skills and telephone manner.
•    Ability to think and react quickly when under pressure.
•    Can-do attitude, friendly, personable, positive and professional 
•    Previous experience in a similar role.

About DS Smith:  

DS Smith is a leading supplier of recycled packaging, both within the UK market and throughout Europe. A FTSE 100 listed business with a turnover in excess of £5.7 billion, the organisation employs over 32,000 people worldwide & is continuing to grow both organically & through acquisition. 

Location: DS Smith Packaging, Livingston

Salary: £20,000 - £23,000

• 25 days holiday plus Bank Holidays
• Competitive Pension and Life Insurance Package
• Annual cycle to work scheme