Harrison Scott Associates

Print Account Manager

Location
South Wales
Salary
up to £30k per annum
Posted
06 Sep 2019
Closes
06 Oct 2019
Ref
J3082
Discipline
Printing
Hours
Full Time
Contract Type
Permanent

A leading printing company in the South of Wales is on the search for a talented Account Manager. They are looking for someone with the relevant printing experience to become an integral and pro-active member of their team. Candidates must be highly motivated with a “can do” attitude and dedicated to providing first-class customer service.  

To apply for this role, you must be able to work confidently under pressure in a deadline driven environment. You must be a strong team player, but also have the ability and confidence to work alone. You must also be able to confidently take command of the following responsibilities:

 

  • Manage the day to day running of the account alongside an experienced account and design team. Ensure that all agreed SLAs are met.
  • Work closely with the client to plan, build, produce and successfully deliver campaign projects.
  • Build and maintain strong client relationships across the business. Ensure clients are kept up-to date on all projects.
  • Estimating, negotiating, agreeing budgets and managing project timescales.
  • Work with internal production and dispatch teams. Ensure campaigns are planned, raised, produced and delivered to expectations.
  • Strive to maximise the customer’s budget / company profit. Identify the most efficient production methods.
  • Anticipate client demands to preempt potential challenges.
  • Act upon customer queries in a timely and effective manner.
  • Ensure that the customers stock is pro-actively monitored to maintain agreed levels.
  • Provide accurate reports using in-house database.
  • Monitor orders to ensure they are processed within agreed customer timings.
  • Manage artwork, proof submission and approval with the client when necessary.
  • Represent the company during offsite visits when required.
  • Proactively monitor the clients competitor behaviours and latest market trends to help identify possible print solutions.

 

Key attributes:

  • Strong organisational skills and administration skills with good attention to detail.
  • Highly numerate and process driven.
  • Proficient user of Microsoft Office, Word, Excel, PowerPoint with a willingness to learn how to use the in-house database and MIS
  • Able to work confidently under pressure in a deadline driven environment.

 

 

 

Harrison Scott is the largest recruitment company in the UK in print, packaging and paper. For access to exclusive vacancies, register with us at harrison-scott.com/candidates/register/

Please note that we will always seek candidates’ permission before sending a CV to clients.

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