Mercury Search and Selection

Customer Service Executive | Commercial Print | West Wales

West Wales
Excellent salary dependant on experience and benefits package to be confirmed
05 Feb 2021
05 Mar 2021
Full Time
Contract Type

Offering you the chance to join one of the most prestigious print manufacturers within the publishing sector, this is a business that delivers quality through the use of Heidelberg technology and state of the art multicolour print presses. With an award winning status and a client list that boasts leading titles, this is an unmissable opportunity to excel with a successful business.

Customer Service Executive | Commercial Print | West Wales | Excellent salary and benefits dependant on experience

With an impressive array of state-of-the-art presses, finishing and binding equipment, this company pride themselves on delivering an unrivalled level of service. Having one of the largest offerings in the publishing sector they are a company that can comfortably offer a wide range of art catalogues, magazines and case-bound books at the highest quality and in the most efficient and sustainable way.

As a Customer Service Executive, you will be responsible for:

  • Working alongside customers and in house departments to ensure the smooth running of projects and jobs 
  • Estimating using Shuttleworth MIS system
  • Managing all of the commercials for each job to ensure profitability
  • Utilising your acquired experience to deliver effective costing solutions 
  • Assisting with support and back-up as required, including: material planning, stock control, purchasing and admin 

Key attributes required:

  • In-depth understanding and knowledge of print processes 
  • Experience of producing estimates via MIS
  • Excellent customer service and communication skills
  • Must be computer literate – IT skills to include Microsoft Office, Word and Excel
  • Enthusiasm for customer care and client development

An exceptional opportunity to join a highly successful company with excellent benefits and build a long term career.  

Submit your details without delay to be considered.