Head of Quality and Process Improvement

Our client is a global leader in providing unique print solutions. With a history of successfully leading in their marketplace, they are looking to take another progressive step by appointing a Head of Quality and Process Improvement.

The role is focused on leading a team towards operational quality and process improvements activities within the Company to ensure the objectives of the business stream are achieved and exceeded.

Define, grow and develop a skilled team of QA operatives and maximize the potential of people, process and technology to achieve the best-in-class efficiency and effectiveness for Quality across the business.

The successful candidate will have the following attributes:

• Experienced in Quality/Process Improvement focused role within the print production industry
• High levels of production knowledge
• Experience in the design and implementation of management systems certified to ISO accreditations
• Experience in dealing with a variety of stakeholders
• Influencing and change management skills
• Business process streamlining qualification or experience (lean, six sigma etc.)
• Strong IT skills, including process mapping / analysis tools (e.g., Visio)
• Strong facilitation skills, demonstrated through experience of running process business improvement workshops or similar
• Project management knowledge

This is a newly created role, and the job holder will take the lead in developing a “culture of quality”.