We are looking for an account manager to become an integral and proactive member of the team. You will be required to understand customer needs and support our current account base. You will also be responsible for issuing accurate instructions to the production team and updating our Management Information System (MIS).
This role requires someone who works in an organised manner, takes ownership of clients/projects, and proactively manages work in progress. Clear communication is imperative in your management of accounts.
You will be expected to communicate with clients, but also with production and estimating departments to ensure core campaign objectives are met. You will have to balance workloads, prioritise tasks and react to ad-hoc changes.
Ideally you will have a good working knowledge and practical understanding of lithographic printing, digital printing, large format printing, finishing as well as general print production. You’ll be able to generate innovative and effective solutions and added value to both meet and exceed client needs and expectations.
This is an exciting opportunity to join a team that thrives on developing creative print solutions. We are looking to bring in a talented individual who shows an equal level of passion for print.
To fit into this organisation, you will be adaptable to change; not afraid to keep looking at ways to improve personally and as a business; and demonstrate good problem-solving skills whilst working tactfully.
It’s a great time to join our business as we have some exciting plans to excel us further in the print industry.
The ideal candidate will be:
- Experienced in the commercial printing or print management industry.
- A strong and confident all-rounder with good communication and commercial skills.
- Proficiency in Word, Excel, Outlook, Teams and Office 365.
- Experienced in working with industry related MIS systems.
- Able to work in a fast-moving environment
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