Mercury Search and Selection

Customer Service Executive | Flexible Packaging | Cambridgeshire

Excellent salary & benefits package, fast paced working environment, blue chip clients
11 Jun 2021
11 Jul 2021
Packaging, Printing
Full Time
Contract Type

Join a fast paced environment, maintaining and developing relationships with a range of clients in the fresh produce markets.  This is an outstanding opportunity to join a prestigious flexible packaging organisation renowned across the globe, offering an exciting position in their business with plenty of options for growth and development.  

Customer Service Executive | Flexible Packaging | Cambridgeshire | Excellent Salary & Benefits Package

Specialist supplier of fresh produce packaging, this company prides itself on its ability to deliver its customer’s needs to the finest detail. Aligning their business to the flexible packaging needs of food packers, major multiples and the independent sector they produce innovative solutions, provide world-class customer service and support and are at the leading edge of flexible packaging technical development in fresh produce. 

As Customer Service Executive, you will be responsible for:

  • Advising clients of the best processes and pricing
  • Inputting quotes and pricing into a MIS system
  • Delivering excellent customer service, answering all queries in a timely manager
  • Assisting accounts from brief through to delivery
  • Liaising with internal departments to ensure project is being managed efficiently

Key attributes required:

  • Strong understanding of the flexible packaging market
  • Approachable individual, keen to provide a excellent service
  • Previous experience in a similar role 
  • Substantial experience building relationships with new and existing clients
  • Ability to work individually and within a team

This is an exciting opportunity for an ambitious Customer Services Executive to join a prestigious organisation renowned for providing their clients with high quality packaging and an exceptional service.  

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