Account Director | Direct Mail & Multi-Channel Solutions & Hybrid Mail | UK - Retail Sector - Remote

About the job

An impressive senior opportunity within a leading provider of integrated communication solutions. Act as the custodian of the client relationship and service, by understanding your client’s industry, driving service excellence through developing and managing the strategy of the team.

Account Director | Direct Mail & Multi-Channel Solutions & Hybrid Mail | UK - Retail Sector - Remote | £70k - £80k plus commission

An organisation with a rich heritage of partnering with financial and business services as well as the public sector to help improve communication between organisations and their customers. Offering a consultative approach, building a two-way customer communication strategy that puts customers' communication preferences at its core with multi site capabilities.

As Account Director, you will be responsible for:

• Managing a range of existing strategic and top tier accounts within the retail sector, driving service excellence through a team of Client Service Managers and Account Executives
• Supporting the Director of Client Operations in shaping and providing direction
• Supporting and delivering quality service and with adherence to contract SLA’s & KPI’s
• Ensuring profitable contract retention with digital ambition
• Taking the lead role in the planning and development of the account sales strategies

Key attributes required:

• In-depth knowledge of secure communications channels in the sector
• A detailed understanding of market sector, current influences & trends and competitors in the sector 
• An understanding of customer focused communications including digital channels 
• Experience of delivering to Director/Board level client side

If you are an accomplished Account Director or working at this level with experience of maximising client profitability through leveraging commercial opportunities within multi channel communications then we want to hear from you!