Account Handler / Executive

About the job

NEW VACANCY! (PK7805)

ACCOUNT HANDLER / EXECUTIVE

NORTH YORKSHIRE

Salary £21,945 - £23,000 (potential increase to £24,000 after successful completion of 6-month probationary period)

Hours: Monday to Friday - 8am till 4pm

*** Flexibility to work from home some days upon successful completion of 6-month probationary period ***

Our client a leading labelling solutions and brand management provider to the clothing industry. With a full range of self-adhesive labels, tags, swing tickets, woven and care labels, barcoding and security labels they have many of the worlds most recognised clothing brands as clients. Recently out client has moved into the luxury packaging market and has seen a huge increase in demand for premium packaging from their client base.

They are currently looking for an Account Handler / Executive to join their team. You will take a lead role and daily point of contact for client and customers; you will be personally responsible for your allocated accounts alongside Key Account Managers.

Key Responsibilities:

• Product development including specification, design, sampling, preparing and updating costing and development sheets
• Product management such as inventory planning and monitoring, logistics, system setup
• Build on and maintain excellent client relationships
• Work closely with Key Account Managers to achieve required outcome of projects
• Customer Management: Order processing and monitoring
• Managing and maintaining Web Order System:- Admin, Promotion to customers, Education
• Sales and respective administration process control, including financial procedures

Requirements:

• Time management working to deadlines within critical paths, high level of responsiveness
• Project management to prioritise, advise and oversee other members of the development team internally and overseas
• Product knowledge such as personally gaining and sharing of ideas, new techniques etc
• Knowledge of Systems - Outlook, Navision, Excel, Adobe, Web Order System, The Eagle, Umbrella
• High level of customer service whilst maintaining attention to company profitability
• Excellent record keeping, admin etc
• Effective and professional communication skills on the telephone and electronically with overseas offices, and face to face
• Strive at all times to exceed client's expectations
• Personal development
• Discretion - client projects may hold sensitive or confidential information
• Take ownership of projects ensuring you are confident in the end result
• Capable of making decisions and using your initiative in pressurised situations
• Excellent accuracy in all areas especially numeracy & literacy with high attention to detail
• Working as part of a team to meet company objectives
• Promote the company products, services and core values at all times
• Working to get the job done as necessary
• Being proactive and responsive
• Adherence to the practises and procedures of the company as outlined within QMS manual and departmental processes
• Travel may be required as part of the role