Account Manager / Internal Sales – No Cold Calling

East Midlands.

Job summary

Recruiter:
Harrison Scott Associates
Salary:
£28k to £32.5k pa (depending on experience)
Posted:
19/11/2021
Ref:
J78909
Discipline:
Packaging, Pre-Press, Printing, Supplier
Contract Type:
Permanent
Hours:
Full Time
Expiry Date:
17/12/2021

About the job

Our Client will consider candidates from either Print, Paper or Packaging - full training provided.

Once trained / established: ability to WFH 2 Days per week.

Our client is the UK Sales Office of a renowned 200 million euro Paper Manufacturing Group - part of a £1.3 billion turnover parent company employing a total of approx 4,000 staff in it's Sales & Manufacturing operations. 

Major functions of the role:

To proactively assist with developing and maintaining sales and results within the Trade Division

To have a complete knowledge of our computer systems and to ensure they are kept up to date at all times.

To process stock/indent orders ensuring that all pricings are accurate and credit notes are kept to a minimum

To handle indent enquiries, to contact the mill to obtain prices and deliveries

To co-ordinate all indent orders ensuring that delivery schedules are met and booked in as necessary

To ensure the outside salesperson is kept up to date on all customer activity on a daily basis.

To work with the outside salesperson to discuss and agree prices to be submitted to customers.

To chase enquiries on a daily/weekly basis making every effort to convert them to orders

To liaise with the Division Manager when the company is at risk of losing sales/orders.

To discuss with the Line Manager any orders that we might not get for whatever reason

To have a full knowledge of all company products and company procedures.

To work with Credit Control to obtain all monies on due date, resolving invoice queries

To raise collection notes and process the subsequent return 

To understand and adhere to all procedures when opening a credit account and how to handle cash sales

To assist the External Representative, if necessary, with technical claims and any input needed to ensure smooth closure of any complaints/claims.

To attend all sales meetings and sales courses that you are asked to attend and any other courses that would assist in your development

To assist with Stock Taking

To search out and drive constant improvements in Customer Service

To assist if necessary with other internal sales departments. 


Knowledge & Skills:

Must be able to work under pressure with accuracy.

Negotiation Skills.

Good customer communication skills.

Quick thinking, methodical and an eye for detail.

Time Management.

Process Driven.

Be able to work as part of a team and on own initiative.

To be able to pro-actively and reactively sell.  


Professional/Technical Qualifications and Work Experience Required: 

Computer knowledge – high degree of literacy and aptitude required. SAP would be beneficial but not essential.

Proven track record within a sales environment in the Paper industry or an associated industry.

Flexible working pattern and attitude.

A real “can do” attitude.


Competencies:

Customer Service:  To be able to search out and drive forward constant improvements in Customer Service.

Communication: Must be able to communicate effectively with Customers, colleagues, management and suppliers alike. 


Benefits:

Monthly sales bonus 

Pension 

4x salary death in service.


All enquiries in strictest confidence.

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