Account Manager - Netherlands based.

About the job

• Role Function: Full service: Coordinate and manage projects from briefing over artwork and material specification to first sampling and production trial - additional training provided.
  
• Role based south Netherlands. Employment contract can be for the Netherlands or Germany / to suit nationality.
• Hybrid work environment: Possibility to work from home 2 days a week.
• Possibility to work part time – minimum of 32 hours per week instead of 40.
• Role involves Account / Project Management of Printed Flexible Packaging for Retail Apparel Customers. Role involves management of c.3M Euros of business.
• Fluent English language skills required.

Our prestigious Client is a trusted partner to the world’s most well-known Retail brands.

Operating in locations worldwide, their mission is to deliver innovative and sustainable solutions for customers.

The objective of this EU Global Accounts Manager role is to develop and maintain long-term relationships with customers, making sure clients receive requested products and services on time and in full. You will be expected to communicate client needs and demands to the management team while managing projects, working to carry out client goals while meeting company objectives.

Role Responsibilities:

• Coordinate with staff members working on the same account to ensure consistent service.
• Collaborate with local sales teams to reach prospective clients.
• Maintain accurate records relating to individual projects.
• Works closely with all production sites and customers to provide forecasts and reports.
• Prepare digital presentation for business meeting as well as customer meetings.
• Provide assistance to production sites with regards to stock management.
• Prepare briefs for quotation and assist with subsequent cost analysis.
• Prepare monthly reports for assigned accounts

Skills and Experience Required:

• Print or packaging knowledge / experience - flexible packaging would be advantageous.
• Good project management skills
• Confident presenting to customers
• Conscientious with accurate attention to detail
• Excellent team working skills,
• Self-motivated, organised and able to prioritise in a multi-task environment
• Ability to work proactively and on own initiative and actively solve problems when needed
• IT literate (MS Office applications including Excel, Word, PowerPoint)
• Commitment to, and empathy with, the aims and objectives of the organisation
• Flexibility - willingness to travel occasionally in the EU and exceptionally global if required