Account Manager

About the job

Account Manager | Kent | £38,000 - £40,000

Our client currently have two exciting opportunities for talented people with experience in client management and job estimating – working in a fast-paced environment within a team, which is wholly focused upon meeting the exacting demands of their customers.

You will be based at their Kent Production & Operations ‘Centre of Excellence’ where you will benefit from a working environment, which is second to none and specifically designed to maximise both the potential and well being of their experienced team.

About the Account Manager:
The role will focus on project managing; client liaison and estimating jobs. This is ideal for someone already working as an account manager, or someone looking to move into the position from a print production role. The successful candidate will report directly to their Head of Operations, managing a variety of projects both autonomously and within the team – fully supported by our sales, operations and management structure.

• Working as part of a team to manage a portfolio of key accounts
• Liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a “can do” attitude, at all times.
• Provide excellent customer service
• Work with the sales and operations teams to strategically grow accounts in line with business objectives
• Manage briefs from initial point of contact, advising, and cost estimating, through to project management
• Maintain regular contact with clients, build and sustain long-term business relationships
• Act as a key point of contact for clients for day-day operational issues
• Participate in client meetings
• Work collaboratively with the production team to ensure a quality service to clients.

About the successful Account Manager / Estimator:

• A knowledge of print production processes and techniques. (Experience with large and/or small format digital print would be an added bonus)
• Proven track record in building and developing client relationships
• Previous experience Estimating through jobs
• Knowledge of managing and developing portfolios of existing clients
• Experience in a client facing role is essential
• Excellent verbal and written communication skills
• Good attention to detail and quality
• Willingness to go above and beyond for customers
• Self-motivated
• Adaptable and enjoy working in a fast-paced environment
• Great MS Excel skills are a prerequisite

Sound like you?  Please send over your details asap!