Client Services Manager

About the job

Our client is a master of innovation with ambitious plans for the future. Their forward thinking digital print services cater for every type of customer possible. Substantial growth has resulted in the need for a confident, dynamic and self-motivated Client Services Manager to not only nurture relationships with key customers, but also manage a team of account managers.

This role will take ownership and manage the internal Client Services team, providing strategic support across a mix of printed communications. You will need to demonstrate your ability to multitask, define priorities and demonstrate strong analytical and leadership skills whilst working in a high pressure, service led, and fast-paced environment.  This is a ‘hands’ - on role so if you enjoy getting stuck into a project as well as the strategic side of things then this is the opportunity you have been waiting for. 

Key Skills & Experience required:

• Experience managing a small team
• An excellent all round understanding of print, project and campaign management.
• You must have gravitas with the ability to quickly strengthen and develop relationships with clients, colleagues, internal departments and suppliers.
• A proven background in developing relationships, be a strong leader and a people person with the ability to delegate well, communicate clearly, lead by example and develop your team.
• Excellent organisation and communication skills.
• Process led and methodical.
• Strong attention to detail.
• Someone who can build trust, value others, communicate effectively, drive execution, and focus on delivery to customers.