Customer Account Manager

About the job

NEW VACANCY! (PK8561)

CUSTOMER ACCOUNT MANAGER

WEST YORKSHIRE

Depending On Experience + Bonus + Benefits Package (Healthcare, Dental Plans, Pension Contribution) + 23 Days Holiday + Bank Holiday (Rising to 28 with length of service) + Personal Development Plan etc.

Hours: Monday To Thursday 9am - 5.30pm / Friday 9am - 5:00pm

Our client is a privately owned and profitable packaging company supplying and converting OPP, laminates, and specialist films with an enviable reputation for customer service, innovation and product quality. Their customers include some of the largest UK food manufacturers.

They are looking to recruit a Customer Account Manager to join their team.

The company culture is extremely important to them, as is looking after and developing their staff, they have an academy which is structured to train and develop so if you are looking for a progressive career then this is the company for you!

The Role / Requirements:

• Initially working with the Customer Business Manager team predominantly looking after customer requirements in conjunction with the Area Sales Manager.
• Support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information.
• Your aim is to generate a first class customer service level and increase the value of contribution from your allocated customer base.
• Building close relationships with your customers over time via phone, email as well as visiting client sites (Initially this will be with other employees but eventually you will have your own accounts that you have sole responsibility for)
• Keeping customers up to date with market and product updates.
• Driving Licence and own transport is essential pool cars are available for customer visits
• Experience in the packaging industry would be of an advantage however not essential full technical product training will be provided

For more information or to apply for the position please email a CV