Customer Service Manager | POS & Large Format | East Midlands

East Midlands

Job summary

Recruiter:
Mercury Search and Selection
Salary:
Salary and benefits to attract the best; Operating in a range of markets; Lead your own team
Posted:
08/10/2021
Ref:
HSJ16201
Discipline:
Printing, Supplier
Contract Type:
Permanent
Hours:
Full Time
Expiry Date:
05/11/2021

About the job

This is a very exciting opportunity to join a leading Large Format and POS organisation operating in a wide range of markets. They are seeking a highly motivated individual to lead a small team of customer service executives whilst building relationship and managing enquiries in a timely manner. 


Customer Service Manager | POS & Large Format | East Midlands | Salary and benefits to attract the best 


A market leader of visual communication for a range of markets. Heavily and regularly invested in ensuring they are always a step ahead of their competitors. Distributing a range of products from 3D POS to large format work and commercial print. 


As Customer Service Manager you will be responsible for:

  • Overseeing a team of 6 – 8 customer service executives 
  • Managing inbound communications for 2000 clients
  • Ensuring all enquires are dealt with in a timely and professional manner 
  • Hitting KPIs within the customer service team 


Key attributes required:

  • Strong customer service background 
  • Experience overseeing a small team is preferable
  • Excellent time management skills
  • Highly motivated with the ability to motivate others 


This is a great step for your career, contact us to apply today

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