ESTIMATOR - LARGE FORMAT / DIGITAL PRINT / LITHO

About the job

NEW VACANCY! (SC3213)

ESTIMATOR - LARGE FORMAT / DIGITAL PRINT / LITHO

HERTFORDSHIRE

£Negotiable Depending on Experience + 22 Days Holiday + Bank Holidays

Hours Of Work: 9am - 5:30pm

Our client is a well-established and growing Large Format, Digital Print, Web2Print and Litho company providing everything from brochures, books and commercial print to large format and digital applications.

They are now looking to recruit an Estimator/Administrator to join their friendly team. The purpose of the role is to provide exceptional customer support to customers and ensure that internal administration is handled accurately and efficiently. Provide estimating, customer support and administration to customers.

Responsibilities / Requirements:

• Create accurate and commercially viable quotes within agreed deadlines
• Experienced in quoting for Digital, Lithographic & Large Format print
• Liaise with customers to provide information in response to enquiries about products and services and to handle and resolve complaints in a timely manner
• Process enquiries and orders in an efficient and accurate way using company MIS system (Tharstern)
• Liaise with suppliers obtaining best prices, placing orders and ensuring that goods are delivered to correct quality, specification and on schedule
• Work as part of a team to deliver excellent customer service alongside Account Managers
• Work closely with the Sales team and Account Managers, providing support and information both to the internal teams and direct to the customers
• Support in areas of Account Management when required
• Provide reporting/feedback to the Commercial Manager to ensure that pricing levels are in line with the overall business expectations
• Liaise with all internal departments to ensure the smooth process of jobs throughout the business - studio, production, and senior management
• Provide clear and accurate information to the production team on the job bags
• Develop effective, telephone and email-based relationships with customers and suppliers
• Act as an ambassador for the company both in the external market and with internal stakeholders
• Support with the ordering of print material where required
• Achieve/exceed business targets, expressed in terms of your personal objectives
• Timely and accurate information to both customer and internal teams
• Produce a quality product to meet or exceed customer expectations