Human Resources Manager


Job summary

Awesome Merchandise
£35,000.00-£45,000.00 per year
Contract Type:
Full Time
Expiry Date:

About the job

The Company


An exciting opportunity has become available in one of the UK’s fastest growing custom print and merchandise companies.


Set up in a bedroom back in 2005 by our founder Luke, we have grown to a team of 100+ and now make over 10 million customised products every year. From our 40,000+ square foot facility we are capable of producing more than 1000 different products. We serve a vast range of customers ranging from bands and record labels, through to clothing companies and restaurant chains.


Our focus is on providing an awesome experience, offering our customers the best possible products and service, with flexible print run lengths and catering for tight turnarounds.


In recent years we have been working on further growth through internationalisation and now have a 30,000sq ft factory in Austin, Texas.


We are a proudly independent company and are committed to creating a strong, sustainable, responsible business that not only wows our customers but also provides a rewarding place to work, with opportunities to develop personally and contribute to a

fast-growing business with ambitious plans.


We encourage a positive and enjoyable working environment with a focus on people and process development.


The Role


Reporting directly to the Senior Operations Manager & the Managing Director, the HR Manager will be responsible for the delivery of the company’s HR strategy, all aspects of HR across the business, and creating and building an awesome working environment for all our employees.


This role serves as a key player for the integration of the company's culture at all levels of the business.



  • Delivering administrative HR activities for the company
  • Ensure the company is adhering to current UK law and policies are updated accordingly.
  • Oversee all recruitment and onboarding advising and training management on best practice. Issue and review onboarding processes regularly to ensure the company is taking the best steps for staff retention
  • Ensure all managers are trained in the company’s HR processes and are confident in carrying out all people management activities supporting on any HR or team challenges and advising on best practise. Including performance management, absence/attendance management, disciplinary and grievance.
  •  Managing & delivering complex ER casework
  • Training and development activities - assist department managers on creating training and development plans for teams, ensuring regular team 1-on-1s are being held and are effective.
  • Facilitate the leadership team ensuring regular performance based pay reviews for staff.
  • Help plan and organise staff social events and defined plans for reward and recognition
  • Ensure all staff have up to date H&S training and work with the operations team to ensure all records are up to date. Working as part of the Health and Safety panel, ensuring any H&S tasks are completed
  • Think & work strategically - planning thoroughly, setting targets, and maintaining a top level view to improve the business
  • Working closely alongside other teams and managers



- GCSE Maths and English grade C [or equivalent]

- CIPD Level 7 qualification [or working towards]

- Excellent communication skills (written and verbal) and numeracy skills

- Excellent management skills

- Good IT skills - knowledge of and experience using HR and payroll systems and working knowledge of G Suite and Microsoft Packages

- Ability to work under pressure

- Organisation skills and ability to plan & prioritise tasks

- Excellent experience working as an HR Generalist, knowledge of people development processes, employment law

- Understanding of HR Strategy

- Management experience

- Flexible and positive attitude towards work and people

- Attention to detail

- Ability to see the bigger picture


Additional Details & Benefits

  • Full time, permanent position
  • 40 hours per week.
  • Competitive salary dependent on experience
  • Free on site parking
  • Bupa Health Care package
  • Work mobile and laptop provided
  • Regular social events
  • Catered meetings
  • Opportunity to build career


Our Core Values


We Are Awesome, and our mission is to live up to our name! We strive to make sure our

core values come to life in the way we approach everything we do. See if our core

values resonate with you…


1. Create Awesome Experiences

We’re looking to create awesome experiences for our customers, for our partners, for our suppliers, for our staff. We want to make sure every time anyone interacts with us, we’re giving them a positive experience - whether you’re working for us, working with us, or placing an order on our website - every experience should be nothing less than awesome.


2. Encourage Awesome Community

As a business we want to be awesome to people. Building positive relationships with our customers, our staff, our suppliers and with companies and groups, keeps what we do interesting and real. We believe that business should be personal and building ongoing relationships leads to an ‘awesome community’.


3. Work Smart

We are committed to working smart as well as working hard. We do more with less by creating an efficient workplace, harnessing technology and seeking continuous improvement as well as encouraging empowerment and ownership amongst our teams.


4. Embrace Ideas and Change

We believe businesses should evolve and grow. At Awesome Merchandise we aim to be innovative and forward thinking and are not afraid to question what we do and how we do it. We are bold and creative and if we can make things better or simpler through trying new things we do so.


5. Make Things We Are Proud Of

Here at Awesome Merchandise everything we make or do is something to be proud of. Quality is a given. From every product we ship out the door to the way we grow our business we want to be happy to say that ‘we made that!’


Job Type: Full-time - Permanent


Salary: £35,000.00-£45,000.00 per year



  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • On-site parking
  • Store discounts
  • Work from home



  • 8 hour shift
  • Monday to Friday



  • Bachelor's (preferred)



  • HR: 3 years (preferred)


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