IT Manager

West Midlands

Job summary

Recruiter:
Harrison Scott Associates
Salary:
£Highly Competitive
Posted:
17/01/2025
Ref:
J6977
Discipline:
Packaging, Printing
Contract Type:
Permanent
Hours:
Full Time
Expiry Date:
14/02/2025

About the job

A market-leading and international packaging supplier, renowned for innovation, quality and service has an opening for an experienced IT Manager. As our client continues with ambitious growth plans, they are seeking a like-minded individuals to support and enhance the team on an exciting journey.

The IT manager they seek will have experience keeping IT systems, networks and equipment safe, up-to-date and effective within a multisite internal IT infrastructure. You will be the main point of contact for system related queries and will be self-motivated to resolve any issues that occur, as well as work to improve and develop the company's internal system across sites ensuring that future proofing is a priority.

 
Ideal Candidate

  • Have a degree in IT systems or similar or have relevant industry experience
  • Experience in software management
  • Experience of leading day-to-day IT service delivery
  • Demonstrate Project Management capabilities
  • Have a strong understanding of cybersecurity principles and frameworks
  • Previous experience in a fast-paced Manufacturing environment
  • Knowledge of Epicor ERP systems (desirable)

Key Responsibilities

  • Maintaining an internal IT network, ensuring systems are kept protected and efficient for all users.
  • Troubleshooting any technical issues that occur. This may involve traveling across multiple sites to ensure the best and most effective outcome.
  • Manage service desk activity including incident management and coordinating recovery of service on incidence.
  • Owning the successful delivery of a fit-for-purpose technology system.
  • Maintaining database security, ensuring adequate protection across the internal database.

Prepare cost-benefit analyses when upgrades are necessary, and monitor suppliers to ensure that they're offering the best-possible service and value for business needs.

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