Logistical Account Manager | Print Management | Germany

About the job

If you are driven, successful and enjoy going above, this is a brilliant opportunity to truly develop your career and become part of an award winning organisation. Manage and oversee fast paced projects and deliver outstanding results for a high profile global manufacturer, whilst working onside an outstanding and ambitious team of industry experts.

Logistical Account Manager | Print Management | Germany | €46-52k

A market leading global outsourcing group providing a range of print and marketing services to high profile customers worldwide. With an unrivalled reputation and multiple awards under their belt, this organisation continues to dominate the market and win new business. Strategic, innovative and successful they are a sought after employer who pride themselves on delivering outstanding and creative marketing solutions to their blue chip clients. 

As Account Manager, you will be responsible for:

• Supervising, coordinating, assigning, and reviewing work of 3PLS
• Addressing complaints and resolving problems delivering a high level of client service
• Ensuring proper workflow and due process for all orders & shipments
• Managing resources to be able to deliver on time and per forecast
• Working as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting

Key attributes required:

• Must speak English 
• Good level of technical print knowledge with detailed understanding of different techniques
• Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)
• Organised and logical, willing to adapt quickly to changing policies and procedures
• Ability to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations

Exciting opportunity to develop your career with a well established international organisation, contact Mercury Search and Selection now.