Production Manager - Direct Mail / Data

About the job

NEW VACANCY! (DM1311)

PRODUCTION MANAGER - DIRECT MAIL / DATA LONDON

*GREAT BENEFITS PACKAGE* - £Competitive (please contact me for more information), Company Bonus Scheme (20% managers bonus scheme), Pension, Laptop etc., Hybrid Working (3 days office / 2 days from home), Health Cover (Individual and Family), Car Allowance £333 pm, 25 Days Holiday + Regular Team and Social Events + Enrolment into Climate Positive Workforce Scheme

Our client based in London is an established leaflet distribution, fulfilment, postage, direct mail, print and design company, they have a broad client base including; online, SME's, retailers, councils and blue chip clients.

The company have been growing from strength to strength and increase turnover significantly in the last few years. They are looking for a growth orientated and proactive Production Manager with a focus on modernising processes and improvement optimisation. Reporting to the Head of Finance and Business Operations the successful candidate with have 5 direct reports and 4 indirect reports (shop floor).

Key Purpose

• To organise, manage and lead our production team in line with the management programme
• Responsible for all data, print and production both mail and unaddressed
• Manage the operational documents for our London Leaflets service including street instructions and reports (GPS and missed properties)
• Manage third party mailing house
• Identify, recommend and implement process improvements to maximise cost effectiveness and deliver outstanding customer service
• Lead the team with clarity, enthusiasm and passion

Key Accountabilities

• Plan ahead to ensure print and production SLA's are achieved, overseeing the movement of jobs through our management information system (MIS)
• Manage the outsourced mailing house partner, monitoring SLA's, managing stock, understanding capabilities and building an excellent relationship
• Run the team in line with the values, guided by the performance management programme and strategy
• Responsible for Mailsort and management of our preferred mailing providers
• Work effectively with other managers to run the business on a day-to-day business

Qualifications & Experience

• Excellent direct mail, print and fulfilment knowledge
• Strong knowledge of Mailsort software, Planet Press and other operational software
• Good knowledge of Xerox print equipment, folding and enclosing
• A history of leading and inspiring teams to achieve their objectives

IT Experience

• Good understanding of Microsoft products
• Knowledge of data and data processing an advantage
• Use to working within MIS / CRM systems

Skills & Competencies

• Plan, organise and control under pressure
• Comfortable working in fast paced environments (the company offers a 24hr turnaround)
• Calm, considered and an analytical thinker
• Able to understand and address the root cause of a problem.
• Willing to learn and embrace new skills
• Communicate effectively with and support other teams

Personal Attributes

• Positive and sees the opportunity in any set back
• Get on well with a wide variety of people
• Willing to help when needed with additional workload
• Conscientious, making sure that work is completed to a high standard
• High levels of integrity
• Enthusiastic

To apply for the role please send a copy of your CV