Production Team Leader - Direct Mail

West Midlands

Job summary

Harrison Scott Associates
£Competitive Salary
Mailing and Fulfilment
Contract Type:
Full Time
Expiry Date:

About the job

Due to recent investment in the latest print & mail technology, coupled with significant ‘post-pandemic’ company growth, our client is looking for an enthusiastic, motivated Production Team Leader with a proven track record managing a direct mail production team within a demanding environment. We are looking for a strong communicator  with an ability to liaise with colleagues and peers effectively. You must also be a cooperative team player, providing support to other members, showing a positive team attitude and a willingness to assist in order to complete departmental workload. 


Managing and coordinating the performance, efficiency and profitability of the production department, daily duties will include:


  • Manage a team of production operatives
  • Monitor performance, speed and output of the production department and implement tangible improvements
  • Implement a target driven environment with meaningful KPIs that ultimately improve the business performance
  • Ensure the business achieves an ‘On Time in Full’ delivery in excess of 98%
  • Manage the quality of output throughout the production team ensuring we target a zero-error culture
  • Coordinate the workflow to ensure maximum efficiency is gained through careful planning and execution of job distribution
  • Drive a continuous improvement program through the department with measurable gains
  • Manage the maintenance schedule of equipment and machinery
  • Control the inventory required within the production department
  • Ensure that all staff are fully trained across the department and skills matrices are up to date and meaningful
  • Promote a culture of teamwork, positivity and professionalism
  • Ensure that at all times the housekeeping across the plant remains at the highest possible standard
  • Conduct monthly staff meetings to ensure that all targets are being met and to keep open communications with the staff


Skills Required:


  • Direct Mail fulfilment experience essential
  • Knowledge of postal services and products across DSA and Royal Mail is also essential 
  • Proven track record managing direct mail production teams
  • Ability to operate and problem solve enclosing machinery desirable
  • Microsoft Office Package: Excel, outlook, teams, word etc desirable 

If you are someone with a good work ethic and a keen eye for detail then we would love to hear from you.

Mon – Fri Double day shift, 06:00 to 14:00 & 14:00 to 22:00 rotating weekly.

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