Project Account Manager - Large Format / Graphics / Signage

About the job

NEW VACANCY! (SC3392)

PROJECT ACCOUNT MANAGER - LARGE FORMAT / GRAPHICS / SIGNAGE

KENT

£Competitive + Quarterly Commission + 23 Days Holiday (Increasing with length of service)

Our client is a family run large format print and fabrication specialist who have been established for over 24 years. They work with some of the world leading coffee and food brands as well as design agencies and well known retailers.

The company strive to create strong, long-term working relationships with clients, partnering to create unique graphic solutions. They are now looking to recruit a Account Manager to join their team. The company works closely as a team helping each other out so willingness to lend a hand and learn new skills is essential for this role.

Responsibilities / Requirements:

• Providing quotations on jobs, communicating with suppliers and attain material costs.
• Serve as the lead point of contact for customer account management matters.
• Build and maintain strong, long-lasting client relationships, ensuring clients are happy and kept updated with ongoing orders.
• Ensure the timely and successful delivery of their solutions according to customer needs and objectives.
• Resolve conflicts and provide solutions to clients in a timely manner.
• Occasional site visits / clients meetings when required.
• Excellent telephone manner and communication skills.
• Project updates, invoicing, and completion reporting for clients.
• Experience in the signage, large format graphics industry is of an advantage.
• Understanding of illustrator or photoshop advantage however not essential.
• Take ownership of assigned tasks.
• High levels of accuracy and attention to detail.