Quality & Continuous Improvement Manager


Job summary

Harrison Scott Associates
up to £50k pa plus bonus
Finishing, Mailing and Fulfilment, Packaging, Pre-Press, Print Management, Printing, Printing - Digital Printing, Printing - Flexographic, Printing - Gravure, Printing - Lithographic, Printing - Screen Printing, Printing - Sheetfed Offset, Printing - Web Offset, Printing - Wide Format, Supplier
Contract Type:
Full Time
Expiry Date:

About the job

A market leader within the sector it operates is looking for a Quality & Continuous Improvement Manager to be responsible for creating and maintaining quality standards for the site, ensuring employees and operational procedures meet these standards. This role will be responsible for identifying areas of improvement within the organisation and developing strategies to improve them.


• Lead all technical trials with the technical team

• Identify new techniques & materials to improve product offering, generated within the team and in response to specific customer requests

• Ensure all NCRs are reviewed and corrective actions generated are followed through

• Work alongside the operations teams to deliver continuous improvement in product quality

• Ensure Quality Management System is robust and meets the externally audited requirements of ISO 9001

• Conduct and control all new machinery/process trialling in conjunction with Engineering and the relevant departmental Manager and identified process operatives

• Ensure that all new machinery/processes are implemented in line with the companies  Health & Safety Policy, Environmental Policy and Licenses

• Communicate any change or trial with the relevant Departmental Manager and peers

• Ensure all processes are executed in an efficient and speedy manner. This to be carried out to meet all requirements and in a method, which is cost effective, providing a comprehensive and efficient service

• Implement the most efficient work practices, aiming for zero errors, nil waste, no double handling, through regularly reviewing current process and scenarios, highlighting any areas of concern, suggesting improvements where necessary

• Reduce level of manual intervention by leveraging existing applications to automate routine activities

• Constantly aiming for the highest standards of quality and efficiency through a thorough understanding of the industry, latest technical requirements and process review

• Ensure all data is maintained and accurate in the systems utilised by the company

• Assess performance constantly identifying and sharing success factors, identifying bottlenecks, execute root cause analysis, propose improvements

• Be responsible for health & safety in the working area

• Support and stand in for Head of Technical and Quality as and when required

Skills & Experience 

• Knowledge and experience of ISO 9001

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