Trainee Commercial Executive

About the job

NEW VACANCY! (PT3006)

TRAINEE COMMERCIAL EXECUTIVE

LANCASHIRE

£Open (Depending on Experience) + Monday to Thursday: 8am to 5pm / Friday: 8am to 2pm + Pension

Our client is leading printing company based in Lancashire, specialising in B2 / B3 and digital printing, stationery, and business forms. Being part of larger group, they can offer candidates stability and long-term career prospects.

Experience in the printing sector would be advantageous but not essential!

Responsibilities:

• To provide support to the Commercial and Business Development Teams
• This may involve estimating, NCR processing and providing customer service
• To provide support to the Procurement and Finance Team which may involve purchasing from suppliers and outworkers and obtaining quotes for specific items or services
• Raising, placing and receipting of purchase orders
• Work in conjunction with the Procurement team in sourcing services
• Ensuring and maintaining costs for goods and services in Optimus
• Provide admin support to the Equipment Sales teams (approx. 2 hours per day) - this will involve receipt of parts for stock or customer despatch and perform general administration tasks
• When processing an order, monitor order acknowledgements, lead times and convey any relevant information to the client/end user/internal department
• To process enquiries and provide accurate quotations in accordance with company guidelines on rebates, margin levels etc
• When processing orders, carry out order review and process the order right first time
• Information must include details of supplier and signed purchase order for manufactured jobs with outwork and fully traded work
• Handling telephone, internet and e-mail enquiries
• Do everything possible to avoid NCR's
• Process NCR's in a professional and timely fashion
• To be able to compile Management information as required by the business and Clients
• Perform general Office duties such as filing
• Carry out specific project work as required
• Operate within standard Company operating procedures.
• Constantly seek to make continuous improvement to procedures and personal / team operation
• Work as part of team within each department and company structure
• To perform any other duty that may be reasonably required by the company
• To cover for colleagues in reasonable periods of absence, high levels of workload and /or holiday
• To minimise cost and improve margin wherever possible within agreed customer service levels
• May be required to work outside of standard office hours due to client / business needs

Requirements:

• Good technical awareness of the companies capability and that of its supplier base
• Good print, paper and supply base knowledge
• Good knowledge of the print trade, capability of printing presses, capability of the competition
• Good level of numeracy to enable estimating training
• Excellent telephone manner with customer friendly attitude
• Fast and accurate data entry skills
• Attention to detail - essential
• First class customer handling skills
• Ability to communicate in spoken and written form with customer
• Willingness to participate in Customer Meetings where occasional travel may be required
• Basic levels of ability in spreadsheets (Excel), Microsoft Word and E-mail packages
• Ability to communicate in spoken and written form with colleagues, customers and suppliers
• Resilient and able to work under pressure to right deadlines
• Excellent problem-solving abilities
• Willingness to work within a team to support colleagues and Company objectives.
• Be pro-active and make suggestions to improve internal processes.
• Be pro-active and make suggestions to improve the production processes
• Flexibility in response to customer and company requirements
• To accept that change is necessary in order for the Company to grow and remain competitive
• Ability to be proactive and continuously identify improved ways of performing your role